Highly Trained Restoration Specialists

At SERVPRO of Leawood / Overland Park, we put a high value in educating and training our team members. It’s important to both Joe and Elizabeth that our team grasps the technical concepts of disaster remediation and restoration as well as the technical skills to do good, quality work.

Addressing water, fire, or mold damage in homes and businesses in Leawood, Overland Park, and Prairie Village requires proper training and technique.

Our technicians have received continuing education training as well as IICRC certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying (among other topics). 

You can learn more about our Leawood and Overland Park SERVPRO team in the about section on this website or by calling our main offices: (913) 381-6550

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Leawood / Overland Park offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)