What our Customers say...
The Crew was fabulous. Diana Weber was a total Professional and she was very nice to work with.
I discovered water in our finished lower level around 5:00pm one day. In a state of panic I made a phone call to SERVPRO hoping to get a live person on the phone. Not only did I speak with someone in charge but also got a professional over to my home within two hours. By 8:00pm the issue was diagnosed and fans were in place to begin the drying out process. I now know where they got the name SERVPRO ... they serve their customers like a pro! Thanks SERVPRO!
We had a fire with loss in the garage and smoke damage in the house that got into all our belongings. SERVPRO and their staff were excellent to work with from start to finish...and did everything possible to make sure any stress and worry on my part would be a minimum. All our things were boxed and tagged and returned in marked boxes for easy unpacking. No item was damaged or lost. I would most definitely use SERVPRO in the future and would highly recommend them to anyone else. Thanks SERVPRO!
The staff at SERVPRO of Leawood/Overland Park was very good at explaining the entire process so that I did not have to ask any questions. (Certificate of Satisfaction Score 10/10)
"We need HELP!" Joe and Beth and their knowledgeable, skilled, experienced, fully equipped, hard-working and CARING staff turned our flooded basement disaster into a full and rapid recovery. We shall always be thankful for this very special group of people who came to our aid, and we have only pleasant memories of our experience with them.
The night of our fire, I was told that my insurance had hired a restoration company for me to use. I was told they would take pictures of my unit and send them to the insurance company. So I started to gather what I wanted to save and put it aside. After multiple texts and calls, I was getting no response from the (original) company. After a couple weeks it became apparent that company would not help. So I called SERVPRO in a panic, explaining the situation, and they were very understanding and came out the next day. We worked up a plan and got into action. I did manage to save most of my important things. I would recommend SERVPRO to a lot of people. They saved the day!